As a member of Blue Cross Complete of Michigan, how would you rate your experience with Blue Cross Complete of Michigan? Your answers are anonymous and won't impact your benefits in any way.

1. Excellent
2. Very Good
3. Just Fine
4. Somewhat poor
5. Poor

If you've been to see your primary care physician in the last 30 days, how would you rate your experience with your Blue Cross Complete of Michigan primary care physician?

1. Excellent
2. Very Good
3. Just Fine
4. Somewhat poor
5. Poor
6. Not applicable

Have you ever been treated unfairly at your doctor’s office because of your racial, ethnic, or cultural identity? 

1. Never
2. Rarely
3. Sometimes
4. Often

If you called Blue Cross Complete of Michigan Customer Service in the last 30 days, how would you rate your experience 

1. Excellent
2. Very Good
3. Just Fine
4. Somewhat poor
5. Poor
6. Not applicable